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Stella: Troubleshooting

Get help with common issues.

Troubleshooting: Stella won't turn on, or her top monitor remains off

If Stella’s tablet module or top screen do not turn on: Unplug Stella and plug her back in. Check if the outlet is working. Check that the two power bricks are seated to the power strip inside Ste...
Troubleshooting: Resetting Your Password

You can reset your password using the "Forgot Password?" link at stellabots.outseta.com/profile. Please use the same username/e-mail address that you used when you hired Stella. This is the same lo...